Last updated: April 2026 | My Annuity Store Editorial Team
Venerable’s advisor portal gives producers direct access to policy data, commissions, licensing, and service requests for all legacy Voya, ING, and ReliaStar variable annuity contracts now administered by Venerable Insurance and Annuity Company.
Venerable Advisor Portal Login
Producers and advisors access the Venerable portal at advisor.venerable.com. This is separate from the policyholder login at my.venerable.com.
The advisor portal allows you to:
- View client contract values and policy details
- Submit service requests and forms electronically
- Access commission and licensing status
- Download client statements and transaction history
- Initiate 1035 exchanges and transfer paperwork
Venerable Producer Services Contact
Licensing and Commissions: (800) 369-5305
Monday through Friday, 8:30 a.m. to 5:00 p.m. ET
Producer Services Email: service@venerableannuity.com
Fax – Variable Annuity and Commissions: (515) 446-2148
Agent of Record: How to Service a Venerable Policy You Did Not Originally Sell
If a client owns a legacy Voya, ING, or ReliaStar annuity and their original advisor is no longer servicing the account, you can take over as agent of record by completing a one-page form. This is common – Venerable manages a closed block of variable annuities and many of those contracts are now with advisors who are no longer active.
To become agent of record on a Venerable policy:
- Download the Venerable Agent of Record Form
- Have the client sign the form
- Submit to Venerable Producer Services via fax or mail
- Processing typically takes 5 to 10 business days
Once the form is processed, you will have full access to service the client’s contract and will receive any applicable trail commissions.
What Is Venerable? A Quick Background for New Producers
Venerable Insurance and Annuity Company is not a typical annuity carrier – it does not actively sell new products. Venerable was created in 2018 specifically to acquire and manage closed blocks of variable annuities from other insurance companies. Its primary portfolio came from Voya Financial, which sold its legacy variable annuity business to Venerable to focus on its core retirement and employee benefits businesses.
As of 2026, Venerable also manages approximately $51 billion in variable annuity business reinsured from Corebridge Financial (formerly AIG Life and Retirement) under a landmark 2025 agreement. This makes Venerable one of the largest administrators of legacy variable annuity contracts in the U.S.
For advisors, this means your clients with legacy Voya, ING, ReliaStar, or American General variable annuities are now serviced through Venerable – even if the original contract carrier has a different name on the policy.
Helping a Client Move From a Venerable Variable Annuity
Many clients with legacy Voya/Venerable variable annuities are sitting in older products with high M&E fees, limited sub-account options, and outdated income guarantees. If a client’s contract is past its surrender period and they are not using the living benefit rider, there may be a strong case for a 1035 exchange into a more competitive product.
Common scenarios worth reviewing:
- Client is in a VA with 1.25%+ M&E fees and no income rider – a MYGA or FIA may deliver better net returns
- Client has an income rider but the benefit base has been eroding due to withdrawals exceeding the guaranteed rate – evaluate whether the income guarantee still has value
- Client is past surrender with a VA and is deferring the GLWB activation unnecessarily – model the income now vs. continued deferral
See today’s best fixed annuity rates and 5-year MYGA rates to compare alternatives. You can also request a quote comparison across our carrier network.
Venerable Financial Strength Rating
KBRA assigns Venerable Insurance and Annuity Company an insurance financial strength rating of A-. The ratings reflect the company’s experienced management team and the continuity of Voya Financial’s closed block leadership moving directly to Venerable.
Frequently Asked Questions
How do I log in to the Venerable advisor portal?
Advisor access is at advisor.venerable.com. This is separate from the policyholder login portal. Use your producer credentials to access client policy data, commissions, and service tools.
How do I become agent of record on a Venerable policy?
Complete the one-page Venerable Agent of Record Form with your client’s signature and submit it to Venerable Producer Services. Processing takes 5 to 10 business days. Once complete, you will have full service access and trail commission eligibility.
Who do I call for commission and licensing questions at Venerable?
Venerable’s Licensing and Commissions line is (800) 369-5305, available Monday through Friday, 8:30 a.m. to 5:00 p.m. ET. You can also email service@venerableannuity.com for non-urgent inquiries.
Does Venerable issue new annuity products?
No. Venerable is a closed-block administrator, not an active carrier. They manage legacy variable annuity contracts acquired from Voya Financial and Corebridge Financial but do not issue new policies. If your client wants a new annuity, they will need a different carrier.
