Venerable Insurance and Annuity Company: What Policyholders Need to Know (2026)

Updated April 7, 2026

Last updated: April 2026 | My Annuity Store Editorial Team

Venerable Insurance and Annuity Company is not the kind of carrier you will find on a best-annuity-rates list. They do not sell new products. Instead, Venerable exists to manage legacy variable annuity blocks that major insurers no longer want to run – and they have grown into one of the largest closed-block administrators in the U.S.

If you own a Voya, ING, ReliaStar, or legacy American General variable annuity, there is a good chance Venerable is now the company responsible for your contract.

What Is Venerable Insurance and Annuity Company?

Venerable Insurance and Annuity Company (VIAC) is a private company created in 2018 to acquire and administer closed blocks of variable annuities. It was formed by a group of investors including affiliates of Apollo Global Management, Crestview Partners, and Reverence Capital Partners, with Athene Holding and Voya Financial each holding minority stakes.

Its core business model: insurance companies that want to exit their variable annuity business sell those legacy contract portfolios to Venerable. Venerable then services the contracts, manages the assets, and handles all policyholder obligations – but does not issue new policies.

How Venerable Got Started: The Voya Acquisition

Venerable’s founding portfolio came from Voya Financial, which in June 2018 completed the sale of its Closed Block Variable Annuity (CBVA) business to Venerable Holdings. The transaction transferred responsibility for hundreds of thousands of legacy variable annuity contracts – originally issued under the ING and ReliaStar brands before Voya’s rebranding – to Venerable.

On September 1, 2019, VOYA Insurance and Annuity Company legally changed its name to Venerable Insurance and Annuity Company. For policyholders, this meant a new login portal, new customer service contacts, and a new company name on correspondence – but the same contract terms and guarantees.

The Corebridge Deal: Venerable’s Largest Expansion

In June 2025, Venerable announced a landmark reinsurance agreement with Corebridge Financial (formerly AIG Life and Retirement). Under the deal, Venerable assumed reinsurance of approximately $51 billion in variable annuity business from Corebridge’s American General Life Insurance Company and The US Life Insurance Company of New York.

As part of the agreement, Venerable also acquired Corebridge’s investment advisor, SunAmerica Asset Management. This deal significantly expanded Venerable’s scale and made it the dominant player in closed variable annuity block management.

In December 2025, Venerable named Alexandra Findleton Head of Flow Reinsurance, signaling its intent to expand further into variable annuity flow reinsurance as a new growth channel.

Venerable Financial Strength Ratings

Rating Agency Rating Category
KBRA A- Insurance Financial Strength
KBRA (VHI Issuer) BBB- Issuer Rating (Holding Company)

Venerable is not rated by AM Best. KBRA’s A- rating for the operating company (VIAC) reflects management continuity from Voya’s original CBVA leadership team and the contractual protections built into the portfolio structure. For policyholders, the key protection is that Athene Holding reinsures approximately $19 billion of the fixed and fixed-indexed annuity portion of the portfolio – backed by Athene’s AM Best A+ (Excellent) rating.

Who Does Venerable Service?

Venerable services policyholders who originally purchased their annuity from:

  • ING Life Insurance and Annuity Company – now administered by Venerable following the Voya transition
  • ReliaStar Life Insurance Company – legacy Voya brand, now Venerable
  • Voya Insurance and Annuity Company – renamed to Venerable Insurance and Annuity Company in 2019
  • American General Life Insurance Company – legacy Corebridge/AIG policies subject to the 2025 reinsurance agreement
  • United States Life Insurance Company in New York – also part of the Corebridge agreement

Venerable Annuity Login and Contact

Policyholder Login: my.venerable.com

Customer Service Phone Numbers:

  • Variable Annuity: (800) 366-0066
  • Fixed Annuity: (800) 369-5303
  • Monday through Friday, 8:30 a.m. to 5:00 p.m. ET

Overnight Mailing Address:
Venerable Service Center
699 Walnut Street, Suite 1350
Des Moines, IA 50309-3942

For the full contact directory including advisor/producer contacts and fax numbers, see our Venerable Annuity login and contact page.

What To Do If You Own a Venerable Variable Annuity

Most Venerable policyholders fall into one of three situations:

Using the income guarantee. If you have a Guaranteed Lifetime Withdrawal Benefit (GLWB) rider and are taking withdrawals, keep the policy. Venerable is contractually obligated to honor those guarantees, and replacing a policy in payout status almost never makes financial sense.

Deferring the income guarantee. If your GLWB has been accumulating but you have not started withdrawals, review the rollup rate and current benefit base. Compare what the guaranteed income stream would look like now versus in 3 to 5 more years. The math on deferring changes significantly as you age.

No income rider, past surrender. If you are in a legacy variable annuity with no living benefit rider, a high M&E fee, and a limited sub-account lineup – and you are past your surrender period – a 1035 exchange into a current MYGA or fixed index annuity may deliver better net returns with less complexity. Compare today’s 5-year MYGA rates to what your current sub-accounts are actually returning after fees.

Frequently Asked Questions

Is Venerable the same as Voya?

No. Venerable Insurance and Annuity Company was formerly Voya Insurance and Annuity Company, which legally renamed itself Venerable in 2019 after Voya Financial divested its variable annuity business. Voya Financial still exists as a company focused on workplace retirement plans. Venerable handles the legacy variable annuity contracts that Voya no longer wanted to administer.

Is my annuity safe with Venerable?

Venerable holds a KBRA financial strength rating of A- for the operating company. The fixed annuity portion of the portfolio is also reinsured by Athene, which holds an AM Best A+ rating. Your state’s guaranty association provides additional backup protection up to state limits – typically $250,000 to $500,000 per contract. The contractual guarantees in your policy are unchanged by the transfer from Voya to Venerable.

How do I log in to my Venerable annuity account?

Log in at my.venerable.com. If you previously used the Voya login portal, those credentials no longer work – you need to set up a new account through Venerable’s portal. Call (800) 366-0066 (variable) or (800) 369-5303 (fixed) if you need login assistance.

Does Venerable issue new annuities?

No. Venerable is a closed-block administrator. They manage existing contracts but do not issue new annuity products. If you are shopping for a new annuity, you will need to work with an active carrier. See our current fixed annuity rates for today’s top options.

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Disclaimer: This content is for informational and educational purposes only. It does not constitute financial, tax, or legal advice. Annuity products vary by state and carrier. Always consult a licensed financial professional before making any financial decisions. My Annuity Store is an independent marketplace and does not provide investment advice.
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Pros and Cons of Fixed Annuities

Before you commit to a fixed annuity, weigh the advantages and drawbacks for your retirement situation.

✓  Pros

  • Guaranteed rate locked in for the full term — no surprises
  • Principal is 100% protected from market losses
  • Often pays significantly more than CDs or savings accounts
  • Tax-deferred growth — no annual tax bill until withdrawal
  • Up to 10% annual free withdrawal without surrender charge
  • State guaranty association coverage (typically up to $250,000)
  • Simple to understand — no moving parts or index tracking

✗  Cons

  • Surrender charges apply if you withdraw more than 10% early
  • Not FDIC insured — backed by the insurance company, not the government
  • Earnings taxed as ordinary income (not capital gains rates)
  • 10% IRS early-withdrawal penalty before age 59½
  • Rate is fixed — you won't benefit if market rates rise
  • Less liquidity than a savings account or money market

Learn more: Are annuities safe?

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Types of Annuities

Insurance companies offer several types of annuities to fit different financial goals. Here's how they compare.

A MYGA (Multi-Year Guaranteed Annuity) is the simplest fixed annuity. Your rate is guaranteed for the entire term — 3, 5, or 7 years. No market exposure, no index tracking. What you see is what you earn.

Best for: Savers who want a predictable, guaranteed return and are comfortable locking funds for a set term. Often compared to CDs but frequently pays more.

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A Fixed Indexed Annuity (FIA) links your interest credits to a market index (like the S&P 500) with a floor of 0% — so you can never lose principal. Upside is capped via participation rates or caps.

Best for: Investors who want some market participation with a safety net. More complex than MYGAs but potentially higher returns in strong market years.

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A SPIA (Single Premium Immediate Annuity) converts a lump sum into a guaranteed income stream — monthly checks that start within 30 days and continue for life or a set period.

Best for: Retirees who need guaranteed income immediately and want to eliminate the risk of outliving their money. The "pension replacement" product.

Learn more about SPIAs →

A Variable Annuity invests your premium in sub-accounts (similar to mutual funds). Returns fluctuate with the market — you can earn more but can also lose principal.

Best for: Long-term investors who want market exposure inside a tax-deferred wrapper and are comfortable with investment risk. Higher fees than fixed products.

Learn more about variable annuities →

A RILA (Registered Index-Linked Annuity) offers partial market participation with a defined buffer against losses (e.g., 10% or 20%). Unlike FIAs, RILAs can lose money — but losses are limited.

Best for: Investors willing to accept limited downside in exchange for higher upside potential than a traditional FIA. A middle ground between fixed and variable.

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