New York Life Insurance Company Profile

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Company Profile

Company:  New York Life Insurance and Annuity Corporation (NYLIAC)
Group Affiliation:  New York Life Group
State of Domicile:  Delaware
NAIC Company Code:  91596
Year Established:  1980
Phone:  (800) 225-5695
Address:  51 Madison Avenue
  New York, NY 10010

Company Information

New York Life Insurance and Annuity Corporation (NYLIAC) is a wholly owned subsidiary of New York Life Insurance Company and focuses on individual life insurance and annuities. NYLIAC is domiciled in Delaware and benefits from New York Life’s mutual structure, diversified product portfolio, and conservative investment philosophy.

Summary derived from the attached New York Life Ins & Ann 2024 statutory data and ratings as of November 3, 2025.

Assets and Liabilities

Total Admitted Assets:  $204,816,150,000
Total Liabilities:  $196,399,404,000
Separate Accounts:  $60,358,084,000
Total Surplus & AVR:  $10,502,546,000
Invested Assets:  $130,193,977,000
Invested Asset Mix:  Bonds 78.4% · Stocks 0.6% · Real Estate 0.1% · Mortgages 13.4% · Policy Loans 0.8% · Cash & Short-Term 2.6% · Other 4.1%
Net Yield on Mean Invested Assets (2024):  4.30% (5-yr avg 3.86%)
Total Investment Return (2024):  4.28% (5-yr avg 3.89%)
1-Year Asset Growth:  5.4%
3-Year Compound Asset Growth:  3.8%
1-Year Surplus & AVR Growth:  -3.4%
3-Year Compound Surplus & AVR Growth:  -3.3%

Ratings

A++
(1st of 15 ratings)
AA+
(2nd of 20 ratings)
Aa1
(2nd of 21 ratings)
AAA
(1st of 21 ratings)
B
(5th of 16 ratings)
100
(100th percentile of rated companies)

Financial Charts

Nyliac invested assets chart
Invested assets (NYLIAC)
Nyliac bond quality charts
Bond quality and non-performing assets (NYLIAC)

New York Life Annuity Reviews

View current fixed annuity rates

A Best's Financial Strength Rating opinion addresses the relative ability of an insurer to meet its ongoing insurance obligations. It is not a warranty of a company's financial strength and ability to meet its obligations to policyholders. View our Important Notice: Best's Credit Ratings for a disclaimer notice and complete details at http://www.ambest.com/ratings/notice. Financial data are for Year-End 2024 from statutory annual statements. Ratings shown are current as of November 3, 2025. Presented by: Kiara Caudill, 10497 Balroyal Ct, Fishers, IN 46037 • 317-771-7740 • kiara@myannuitystore.com.

For help comparing annuities or company strength, call 855-583-1104 or email info@myannuitystore.com.

© 2025 My Annuity Store, Inc. All rights reserved.

New York Life Fixed Annuity FAQs

How do I contact New York Life Fixed Annuity?

For New York Life fixed annuity customer service, you can call 1-800-225-5695. This number is for general customer service, including fixed deferred annuities, and is available Monday through Friday from 8 a.m. to 7 p.m. ET.

Another number to use is the New York Life Annuities Service Center at (800) 762-6212, which operates Monday through Friday from 8:30 a.m. to 5:30 p.m. ET.

  • General customer service
    Phone: 1-800-225-5695
    Hours: Monday–Friday, 8 a.m. to 7 p.m. ET
  • New York Life Annuities Service Center
    Phone: (800) 762-6212
    Hours: Monday–Friday, 8:30 a.m. to 5:30 p.m. ET
  • Sales desk for annuities
    Phone: 1-888-474-7725
  • Claims
    Phone: 1-800-CALL-NYL (say “Claims”)
  • Fraud hotline
    Phone: 1-877-279-0325

What is a fixed annuity from New York Life?

A fixed annuity is a contract that offers a guaranteed interest rate for a set period and the option to convert to guaranteed income. Guarantees are backed by the claims-paying ability of New York Life. Terms, rates, and features vary by product and state approval.

How are withdrawals and surrender charges handled?

Most fixed annuities include a limited annual penalty-free withdrawal provision and a declining surrender charge schedule during the guaranteed period. Additional withdrawals, early surrenders, and market value adjustments (if applicable) may reduce contract value and interest. See your contract for specifics.

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Client Reviews

Timothy Moloney
Would give 6 stars if possible for the professional service I received from Kiara.She went above and beyond my expectations. Great to know that there still are businesses out there that still pride themselves on customer service.
Chris Lehmann
It has been a complete pleasure to deal with Kiara on several occasions opening new annuities. She has a wonderful personality and most importantly has my best interests in mind. She makes sound and knowledgeable investments.
Brian Robertson
My experience working with My Annuity Store was always very positive. I was able to reach my representative easily and consistently. She was always able to answer my questions and provided clear direction on every step of the process. I am very happy with the outcome and would recommend My Annuity Store to anyone who may be considering an annuity.
Antonette McCaul
Great experience! Excellent customer service!
Paula Ohalloran
I would highly recommend My Annuity Store and Kiara for your annuity investment needs. They are very helpful and knowledgeable.
Doug Nichols
These guys are awesome. As l was buying my annuity rates were going up so I cancelled 2 annuities Kiara had already completed and submitted applications for and bought a third annuity at a higher rate. They were more than happy to do whatever I wanted and always put my needs first. I highly recommend them.
Richard Miles
I worked with Jason and Kiara setting up an annuity. They went over and above expectations. They got me the best deal and were very fast getting all the papers in order via 2 day ups. I will be working with them in the near future. Exellent service! Like

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